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Request a service or information

Council Election Voting Enrolment

eService requests are monitored during council business hours Monday to Friday, for urgent assistance please phone 03 5320 5500
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Pay online using your credit card - Mastercard or Visa only
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New cat and dog registrations

Renew your existing animal registration
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Register now

NOTE: You can only register once. If you have forgotten your User Name contact Customer Service during business hours Phone 03 5320 5500

NOTE: Most functions can be accessed without registering as a user. Registration is only required to lodge certain applications such as Private Building Permits.
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Submit an application

View advertised applications and registers

Apply for Written Advice

Apply for Demolition - 29A Report and Consent
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Building Archive Document Search - Permits and Plans

Public Liability Insurance Casual Hirer

Property Certificates - Land Info, Building 326 Permits
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View Rates and Direct Debits

NOTE: If you have previously registered to pay your Rates by Direct Debit, you do not need to re-register for this payment option.

Online Customer already?
YES - Start using this service
NO - Register now as an Online Customer

View other payment options
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Apply to Register a Pool/Spa

NOTE: If you have previously registered your pool, you do not need to re-register. To upload your barrier compliance certificate please see instructions in your email notifications or contact the Building Team on 03 5320 5121.

Pay for your Pool/Spa Certification

Ask a Question
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Request the review of your infringement

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Apply to Register a Pool/Spa

Apply for a Permit to Busk

Apply for a Permit to Burn

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Request for Public Liability coverage by City of Ballarat's insurance for Casual Venue Hire or Outdoor Dining and Trading.