| Request Types | Instructions |
| Bins/Waste Enquiries ... | Request:
- Bin Repairs, Replacements or Deliveries
- Missed Bins
- Loose litter collection
- Soft Plastics Program Opt-In
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| Infringement Appeal | Infringement appeals for:
- Parking
- Animals
- Local Laws
- Planning
- Other City of Ballarat Infringement
For traffic infringements, contact Fines Victoria. |
| Infringement Payment Plan ... | Request a payment plan for an infringement or apply for an extension.
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| Rates ... | Request:
- General Rates Enquiry (including requesting copies of notices)
- Heathcare Card Rates Rebate
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| General Animal Enquiry | Enquiries regarding:
- Animal Registrations
- Nuisance animals
- Dog Parks
- Ballarat Animal Shelter
- Other
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| Graffiti on Council Property | Report graffiti on council land or property.
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| Community Feedback ... | Submit a compliment or complaint for services rendered by the City of Ballarat.
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| Roads, Drains and Footpaths ... | Request repairs, cleaning or other regarding Council owned drains, footpaths gutters or roads.
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| Traffic ... | Report an illegally parked car or other parking-related issue (Council land only).
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| Trees ... | For all requests relating to tree maintenance, autumn leaf collection, or overhanging vegetation from a private property. |
| Request for Information ... | Request neighbouring property owner's information for fencing, building consent or protection works.
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| No Spray Register | Register the road reserve in front of or beside your property on Council's No Spray Register.
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| Environmental Group/School Request | Submit a request for your environmental volunteer group or school to undertake works on Council-managed land. Before starting your application, please review the Environmental Volunteer Guidelines to ensure your proposed activities align with Council requirements. If you have any questions while completing the form, refer to the guidelines for clarification.
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| Economic Growth and Development Enquiry ... | Submit a Small Business Enquiry to connect with our Business Concierge.
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| Ageing Well ... | Contact our Ageing Well Team.
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| ourballarat Magazine ... | Subscribe to receive the Our Ballarat community magazine electronically or in print.
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| Change Your Postal Address | Changes your postal address in City of Ballarat's records.
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| Other Enquiries and Feedback ... | For all other enquiries or feedback if not listed above.
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