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* Denotes that the field is mandatory.
Start Your Online Registration
If you have previously registered and have forgotten your username, contact Customer Service during business hours on 03 5320 5500.

You do not need an account to make a one-off payment or to receive a digital copy of your rates notes.
To make a one-off payment visit Payments.
For more information on how to receive a copy of your rates notice, or rates payment options, visit our website.

Individuals


If you are an individual wanting an account for your council affairs such as animal registrations, parking permits, rate direct debits etc., please apply as the customer type 'Private Person'. You will need to provide your full legal name, and your current mailing address. We recommend not using your email as your username as usernames cannot be altered once created.

Businesses


If you are acting on behalf of a business wanting an account to submit applications or licenses etc., please apply under the customer type 'Business'. You will need to apply using the legal name, mailing address and contact information of the business. Please do not provide your own individual name or contact information if you are wanting to create a business account unless you are a sole trader or the sole contact for the business.

Our system allows for one eServices account to be linked to each business, so we recommend using organisational information as above so that anyone from the business who may need access to the account can do so, and so the account doesn't need to be changed if the staff member leaves your business.

Suggested structure:
Username: YOUR_ORGANISATION
Email: your-generic-business-email-address@yourorganisation.com
Name
Date of Birth (Enter today's date for a Business)
 *
Calendar
Surname / Business Name *
Given and Middle Names (Leave blank for a Business)
Email Address *
Email Address Confirmation *
Contact Phone Number *
Mailing Address
Address Line 1 *
Address Line 2
Suburb *
State *
Postcode *
If your address has changed, please enter your former postal address
User Name
Your User Name must be at least six characters long and is not case sensitive. An email address can be used.

WARNING: If this is a Business User Name, please provide a generic business email address, or a generic User Name, rather than using your personal details.
User Name *
Customer Type *

Your personal information is being collected by the City of Ballarat for the purpose of processing your request.
Your information will be stored in Council's customer database and used to identify you when communicating with the City of Ballarat and for the delivery of services and information.
For further information on how your personal information is handled refer to the City of Ballarat's Privacy Policy