* Denotes that the field is mandatory.
If you have previously registered and have forgotten your User Name, contact Customer Service during business hours
Phone 03 5320 5500

Online customers are no longer able to apply for direct debit via eServices.
Further payment option information is available here
Apply for quarterly direct debit arrangements by downloading this Form

Your personal information is being collected by the City of Ballarat for the purpose of processing your request.
For further information view the City of Ballarat's Privacy Policy

Helpful hints
Companies and organisations PLEASE DO NOT use an email account as your UserName.
Make the UserName something related to the Company or Organisation name.

NOTE - a business can only hold one account.
Please attach an organisational or team email address where applicable, so that access is not limited to individual employees.
Date of Birth
Enter today's date for a Company
 *
Company Name
or Surname
 *
Given and Middle Names
Leave blank for a Company
Email Address

 *
Email Address Confirmation

 *
Contact Phone Number *
Address Line 1 *
Address Line 2
Suburb *
State *
Postcode *
If your address has changed please enter your former postal address
Your User Name must be at least six characters long and is not case sensitive. An email address can be used.

WARNING: If this is a COMPANY User Name, please provide a generic company email address, or a generic User Name, rather than using your personal details.
User Name *
Customer Type *
Your personal information is being collected by the City of Ballarat for the purpose of processing your request. Your information will be stored in Council's customer database and used to identify you when communicating with the City of Ballarat and for the delivery of services and information. For further information on how your personal information is handled refer to the City of Ballarat's Privacy Policy