City of Ballarat Christmas Shutdown Period

The City of Ballarat’s offices are closed from 3pm Wednesday 24th December 2025 until 8:30am Friday 2nd January 2026.
All requests submitted via online methods will be processed in the new year. Holiday waste collection change information can be found here.
For any urgent matters please call our after hours team on 03 5320 5500.
Have a Merry Christmas and a Happy New Year!
Submit Payments
Missing payments-submit image
Your payment has now been stored and will be listed below. You can now add, remove or edit payments - or submit them for processing - in which case you will be prompted for your credit card details.

Duplicate Payment Important Notice: Do not refresh, reload or use back buttons in your browser after the payment has been submitted on the next screen. This may result in duplicate transactions occurring. Please check your bank account to ensure your payment has not processed prior to making additional payment attempts if the payment fails.

If your payment declines as a duplicate payment and you have confirmed it has not been paid, please wait 60 seconds and submit it again.

Your personal information is being collected by the City of Ballarat for the purpose of processing your request.
Your information will be stored in Council's customer database and used to identify you when communicating with the City of Ballarat and for the delivery of services and information.
For further information on how your personal information is handled refer to the City of Ballarat's Privacy Policy