Request Service
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Request a service or information
For urgent assistance, please phone 03 5320 5500.
Payments
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Pay online - Mastercard or Visa only
New Animal Registrations
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New cat and dog registrations
Renew your existing animal registration
Permits and Registrations
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Apply for Permits and Registrations, including Local Laws, Health Act, Food Act, Septics and Residential Pools/Spas.

You must be a registered eServices user to submit certain permits and registrations.
Please login or register if you can't see the license type you need.

Town Planning
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Submit an application
View advertised applications and registers
Apply for Written Advice
Apply for Demolition - 29A Report and Consent

You must be a registered eServices user to submit planning applications, amendments or extensions.
Please login or register if you can't see the application type you need.

Application Lodgement
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Lodge Applications for Asset Protection, Building, Legal Point of Discharge, Vehicle Crossings, Public Liability Insurance and Events.

You must be a registered eServices user to submit certain applications.
Please login or register if you can't see the application type you need.

Advice & Certificates
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Apply for a Building Archive Document Search for Permits and Plans
Request a Property Certificate (e.g., Land Information, Building 326 Permit)

You must be a registered eServices user to submit certain certificates.
Please login or register if you can't see the certificate type you need.

Rates
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Manage Rates and Direct Debits

You must be a registered eServices user to manage direct debits.
Please login or register, or view other payment options.
Pools and Spas
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Apply to Register a Pool/Spa
Pay for your Pool/Spa Certification
Ask a Question

If you have previously registered your pool, you do not need to re-register. To upload your barrier compliance certificate please see instructions in your email notifications or contact the Building Team on 03 5320 5121.
Infringements
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Request the review of your infringement
Apply for an Infringement Payment Plan
Apply for an Infringement Extension Plan
Register as an Online Customer
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Registration is required to submit certain requests or applications.

You can only register once. If you have forgotten your username, phone 03 5320 5500.
Public Liability
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Request for Public Liability coverage by City of Ballarat's insurance for Casual Venue Hire or Outdoor Dining and Trading.