City of Ballarat Christmas Shutdown Period

The City of Ballarat’s offices are closed from 3pm Wednesday 24th December 2025 until 8:30am Friday 2nd January 2026.
All requests submitted via online methods will be processed in the new year. Holiday waste collection change information can be found here.
For any urgent matters please call our after hours team on 03 5320 5500.
Have a Merry Christmas and a Happy New Year!

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