Email/Lodgement Delays - This Weekend

Lodgements including payments via eServices between 5:30pm Friday 16 October and 5pm Sunday 18 October will not process until after this outage window.
Emails containing receipts or lodgement confirmations will also not send until after this outage window.
Urgent enquiries during this time can be directed to the City of Ballarat website, or call Customer Experience on 03 5320 5500.

Request Service
Request a service or information
For urgent assistance, please phone 03 5320 5500.
Payments
Pay online - Mastercard or Visa only
Animal Registrations
New cat and dog registrations
Renew your existing animal registration
Receive registrations via email
Permits and Registrations
Apply for Permits and Registrations, including Local Laws, Health Act, Food Act, Septics and Residential Pools/Spas.

Looking to start a small business and not sure where to start? Submit a Small Business Enquiry to speak to our Business Concierge
Town Planning
Submit an application
View advertised applications and registers
Apply for Written Advice
Apply for Demolition - 29A Report and Consent

You must be a registered eServices user to submit planning applications, amendments or extensions.
Please login or register if you can't see the application type you need.
Application Lodgement
Lodge Applications for Asset Protection, Building, Legal Point of Discharge, Vehicle Crossings, Public Liability Insurance and Events.

You must be a registered eServices user to submit certain applications.
Please login or register if you can't see the application type you need.

Advice & Certificates
Apply for a Building Archive Document Search for Permits and Plans
Request a Property Certificate (e.g., Land Information, Building 326 Permit)

You must be a registered eServices user to submit certain certificates.
Please login or register if you can't see the certificate type you need.

Rates
Manage Rates and Direct Debits

You must be a registered eServices user to manage direct debits.
Please login or register, or view other payment options.
Pools and Spas
Apply to Register a Pool/Spa
Pay for your Pool/Spa Certification
Ask a Question

If you have previously registered your pool, you do not need to re-register. To upload your barrier compliance certificate please see instructions in your email notifications or contact the Building Team on 03 5320 5121.
Infringements
Request the review of your infringement
Apply for an Infringement Payment Plan
Apply for an Infringement Extension Plan
Register as an Online Customer
Registration is required to submit certain requests or applications.

You can only register once. If you have forgotten your username, phone 03 5320 5500.
Public Liability
Request for Public Liability coverage by City of Ballarat's insurance for Casual Venue Hire or Outdoor Dining and Trading.

Your personal information is being collected by the City of Ballarat for the purpose of processing your request.
Your information will be stored in Council's customer database and used to identify you when communicating with the City of Ballarat and for the delivery of services and information.
For further information on how your personal information is handled refer to the City of Ballarat's Privacy Policy
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